Topless Maid Service, LLC – Refund & Satisfaction Policy



At Topless Maid Service, LLC, we strive to provide high-quality service and ensure our clients have a great experience. If you are not satisfied with your service, please review our policy below.



Satisfaction Guarantee

• If you are unsatisfied with the service, you must notify us within 24 hours of the completed appointment.

• We will review your concerns and may offer a redo of the service or a partial refund at our discretion.



Refunds & Credits

• Refunds are only issued in rare cases where the service was not performed as agreed upon.

• If a refund is granted, it may be partial to cover the time and effort already invested.

• If a maid was unable to complete the service due to a client-related issue (e.g., unsafe conditions, inappropriate behavior, or last-minute cancellations), no refund will be provided.



Cancellations & Rescheduling

• Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.

• Cancellations made within 24 hours of the appointment time will incur a 50% cancellation fee.

• No-shows or cancellations at the time of service will be charged in full.

• Rescheduling is allowed with at least 24 hours’ notice, subject to maid availability.



Damages & Complaints

• If you believe any damage occurred during your service, it must be reported within 24 hours with photos and a description of the issue.

• We are not responsible for pre-existing damage or items that are fragile and improperly secured.



How to Request a Refund or Resolution

1. Contact us within 24 hours of service completion.

2. Provide a detailed explanation of the issue, including any relevant photos.

3. We will review your request and respond within 48 hours with a resolution.



We appreciate your business and aim to provide a great experience every time!